Transparent Pricing for MSPs of Every Size
One platform, three tiers. Pick the plan that fits your operations today — scale as you grow.
Starter
For growing MSPs getting started with AI-powered operations.
- 5 operational zones
- Basic AI automation
- Single-tenant deployment
- Standard support
- Azure Marketplace deployment
Professional
Full-powered AI operations for scaling MSPs.
- All 15 operational zones
- Full AI automation & inference
- Multi-tenant architecture
- 21 role personas
- Priority support
- Advanced analytics & reporting
Enterprise
Custom-tailored for large MSPs with advanced requirements.
- Custom zone configuration
- Dedicated inference infrastructure
- Enterprise SLA guarantee
- White-glove onboarding
- Dedicated account manager
- Custom integrations & API access
Available on Azure Marketplace — Deploy directly from your Azure portal. Enterprise is available as a separate Azure Marketplace package.
View on Azure Marketplace →Compare Plans
See exactly what's included in each tier — zone by zone, feature by feature.
Service & Security Zones
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Service Desk (12 PAs) | ✓ | ✓ | ✓ |
| Security Operations (13 PAs) | — | ✓ | ✓ |
| GRC & Compliance (11 PAs) | — | ✓ | ✓ |
Operations Zones
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Endpoint Management (10 PAs) | ✓ | ✓ | ✓ |
| Network Ops (9 PAs) | ✓ | ✓ | ✓ |
Business Zones
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| vC-Suite (13 PAs) | — | ✓ | ✓ |
| Analytics (9 PAs) | Basic | ✓ | ✓ |
| Relationships (11 PAs) | — | ✓ | ✓ |
People Zones
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| People (8 PAs) | — | ✓ | ✓ |
| Learning (10 PAs) | — | ✓ | ✓ |
| Organization (11 PAs) | — | ✓ | ✓ |
| Legal (7 PAs) | — | ✓ | ✓ |
Engineering Zones
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| DevOps (11 PAs) | ✓ | ✓ | ✓ |
| Accounting (11 PAs) | ✓ | ✓ | ✓ |
| Projects (11 PAs) | — | ✓ | ✓ |
AI & Infrastructure
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| AI Inference Engine | Shared | Dedicated | Custom |
| Multi-Tenant Support | — | ✓ | ✓ |
| Role-Based AI (21 personas) | Basic (5) | ✓ (21) | Custom |
| HITL Controls | ✓ | ✓ | ✓ |
| Data Sovereignty | ✓ | ✓ | ✓ |
| API Access | Read-only | Full | Full + Custom |
| Custom Integrations | — | Limited | Unlimited |
Frequently Asked Questions
Everything you need to know about DevOps AI pricing.
How does per-user pricing work?
Pricing is based on the number of active users in your organization who access the DevOps AI platform. Each user gets full access to all zones and features included in your plan tier. Inactive users are not counted.
Can I upgrade from Starter to Professional mid-contract?
Yes. You can upgrade your plan at any time. When upgrading, you'll immediately gain access to all additional zones and features. Billing is prorated for the remainder of your current billing cycle.
What zones are included in the Starter plan?
The Starter plan includes 5 core zones: Service Desk, Endpoint Management, Network Ops, DevOps, and Accounting. These cover the essential operational needs for growing MSPs. Upgrade to Professional to unlock all 15 zones.
Is there a free trial available?
Yes. We offer a 14-day free trial of the Professional plan so you can experience the full platform. No credit card required to start — deploy directly from Azure Marketplace.
How is data sovereignty handled across plans?
All plans include full data sovereignty. Your data is stored in your own Azure tenant and never leaves your boundary. AI inference runs within your environment — models come to your data, not the other way around.
What's the difference between shared and dedicated inference?
Starter plans use a shared inference pool optimized for cost efficiency. Professional plans get dedicated inference resources for higher throughput and lower latency. Enterprise plans support custom inference configurations with guaranteed compute allocation.
How do I deploy from Azure Marketplace?
Search for "DevOps AI" in the Azure Marketplace, select your plan tier, and click Deploy. The platform provisions automatically in your Azure tenant — typically in under 35 minutes. Enterprise is available as a separate Azure Marketplace package.
Do you offer volume discounts or annual billing?
Yes. Annual billing comes with a discount compared to monthly pricing. For volume discounts on 100+ users, contact our sales team for a custom quote tailored to your MSP's needs.
What support is included?
Starter includes standard support (business hours, email). Professional includes priority support (extended hours, faster response SLA). Enterprise includes white-glove support with a dedicated account manager, 24/7 availability, and guaranteed response times.
Can I customize which zones are included in my plan?
The Starter and Professional plans have fixed zone configurations. Enterprise plans offer fully custom zone configurations — you can select exactly which zones and process areas are active for your organization. Contact sales to discuss your needs.
Ready to transform your MSP operations?
Start your 14-day free trial — no credit card required. Deploy from Azure Marketplace in minutes.