Privileged Access Management (PAM)
Secure management of privileged accounts with just-in-time access
Privileged Access Management (PAM) controls and audits access to critical systems and sensitive operations. In MSP environments where technicians access hundreds of client environments, PAM ensures that elevated privileges are granted only when needed, for only as long as needed.
Just-in-time (JIT) access provisioning replaces standing privileged accounts. Technicians request elevated access for specific tasks, and the system grants time-limited credentials that automatically expire. All privileged sessions are recorded for audit and compliance purposes.
The AI monitors privileged access patterns to detect anomalies — such as unusual access times, unfamiliar systems, or privilege escalation attempts — providing an additional layer of security.
How It Works
Request
Technician requests elevated access for a specific system and task.
Approve
Automated or manager approval based on request risk score and policy.
Provision
Time-limited credentials are issued via secure vault with session recording enabled.
Monitor
AI monitors the privileged session for anomalous behavior.
Revoke
Access automatically expires; credentials are rotated post-session.
AI Capabilities
Risk-based access decisions
Session anomaly detection
Automated credential rotation
Usage pattern analysis
Human-in-the-Loop Checkpoints
- Approve high-risk access requests
- Review session recordings
- Investigate anomaly alerts
Key Metrics
Connected Process Areas
This process area integrates with related capabilities across the platform.
See Privileged Access Management (PAM) in Action
Experience AI-powered security operations automation — from insight to action in a single platform.