🔒 Security Operations Process Area

Vulnerability Scanning & Remediation

Continuous vulnerability assessment with AI-prioritized remediation

Vulnerability Scanning & Remediation provides continuous assessment of your clients' environments, identifying security weaknesses before attackers can exploit them. The AI goes beyond simple CVSS scoring — it contextualizes each vulnerability based on the specific client environment, exposure level, and threat intelligence.

Remediation is prioritized using a risk-based approach: a critical vulnerability on an internet-facing server with known exploits ranks higher than the same CVE on an isolated internal system. The AI generates remediation plans, tracks patch deployment, and verifies fixes — closing the loop from discovery to resolution.

Cross-client vulnerability intelligence identifies common weaknesses across your MSP's client base, enabling proactive remediation campaigns before issues become incidents.

How It Works

1

Scan

Continuous scanning across networks, endpoints, and cloud environments.

2

Prioritize

AI risk-scores vulnerabilities based on exploitability, exposure, and business impact.

3

Plan

Automated remediation plans generated with change management integration.

4

Remediate

Patches and fixes deployed through automated workflows.

5

Verify

Post-remediation scans confirm vulnerabilities are resolved.

AI Capabilities

Risk-based prioritization

Contextual CVSS scoring

Automated remediation planning

Cross-client trend analysis

Human-in-the-Loop Checkpoints

  • Approve remediation plans for critical systems
  • Review risk exceptions
  • Validate scan results

Key Metrics

Critical vulnerability remediation <72 hours
Scan coverage >99%
Risk-based prioritization accuracy >90%

Connected Process Areas

This process area integrates with related capabilities across the platform.

See Vulnerability Scanning & Remediation in Action

Experience AI-powered security operations automation — from insight to action in a single platform.