AI, Tailored to Your Role
Every role in your MSP gets a purpose-built experience — curated zones, relevant process areas, and AI actions shaped for how you actually work.
👔 Executive Suite
Strategic leadership roles with AI-powered executive intelligence, portfolio oversight, and growth analytics.
MSP Owner
vC-Suite · Analytics · RelationshipsLead with intelligence, not instinct. Unified executive dashboards, business health scoring, and growth metrics.
vCIO
vC-Suite · Analytics · DevOpsArchitect the future of IT. Technology roadmaps, infrastructure strategy, and vendor management.
vCISO
Security Ops · GRC · vC-SuiteSecurity leadership, AI-amplified. Security posture, compliance oversight, and risk management.
vCCO
GRC · Legal · Security OpsCompliance without compromise. CMMC, SOC 2, HIPAA automation and audit readiness.
vCTO
DevOps · Network Ops · vC-SuiteBuild, scale, optimize — intelligently. Architecture reviews, infrastructure strategy, and technical debt management.
⚙️ Operations
Day-to-day operations roles managing service delivery, projects, networks, and infrastructure.
IT Director
Oversee cross-client IT operations with real-time visibility, SLA tracking, and capacity planning.
Service Delivery Manager
End-to-end service delivery orchestration with AI-driven client health scoring.
Project Manager
AI risk scoring, resource allocation, and milestone tracking for every client project.
Service Desk Manager
Predictive SLA management, ticket analytics, and AI auto-resolution oversight.
Network Engineer
Live topology, SLO-based monitoring, ring-based patching, and anomaly detection.
DevOps Engineer
CI/CD pipeline management, infrastructure-as-code, and deployment automation.
🔒 Security & Compliance
Security operations and compliance management with AI-driven threat detection and audit automation.
Security Analyst
Unified SOC command center with 70–90% of Tier-1 alerts auto-triaged by AI.
Compliance Officer
Collect evidence once, satisfy SOC 2 + CMMC + HIPAA + ISO 27001 simultaneously.
📊 Business & Relationships
Revenue, client success, finance, and analytics roles driving MSP growth and retention.
Client Success Manager
AI-driven client health scoring, proactive outreach, and satisfaction tracking.
Finance Coordinator
Three-way reconciliation automated — 85% faster billing and CapEx/OpEx optimization.
Sales Director
Pipeline intelligence, proposal automation, and revenue forecasting powered by AI.
Marketing Director
Campaign analytics, content strategy, and lead scoring across client segments.
Data Analyst
Cross-zone analytics, custom dashboards, and AI-generated insight reports.
👥 People & Culture
HR, recruiting, and legal roles with AI-driven workforce planning and compliance.
HR Director
Automated onboarding/offboarding, access lifecycle management, and workforce analytics.
Recruiter
Streamlined candidate pipeline with automated prescreening and offer management.
Legal Counsel
Contract management, regulatory documentation, and legal compliance automation.
Find Your Role in DevOps AI
Every team member gets an AI-powered experience tailored to their responsibilities.