Privacy Policy

1.1 Information You Provide

When you create an account, contact us, or use our services, we may collect: name, email address, company name, job title, phone number, and billing information.

1.2 Information Collected Automatically

We automatically collect certain technical information when you visit our website or use our platform, including: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through our cookie consent banner. See Section 7 for details.

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related communications
• Send technical notices, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Comply with legal obligations

We do not sell your personal information. We may share information with:

• Service providers: Third parties that perform services on our behalf (hosting, analytics, payment processing)
• Compliance: When required by law, subpoena, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you direct us to share information with third parties

We implement industry-standard security measures including:

• AES-256 encryption at rest
• TLS 1.3 encryption in transit
• Zero-trust network architecture
• SOC 2 Type II certified controls
• Regular security audits and penetration testing

Platform data is deployed to your own Azure tenant with full data sovereignty. RainTech does not have access to your operational data.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a portable copy of your data
• Opt-out: Opt out of marketing communications

To exercise these rights, contact us at privacy@rain.tech.

We use the following types of cookies:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors interact with our site
• Preference cookies: Remember your settings and personalization choices

You can manage your cookie preferences at any time through the cookie consent banner on our website.

For privacy-related inquiries: